Jira Service Management

{"xsrfToken":"d2809ba8-7e73-40d6-a0d0-30e81ab27705_e395ace98fea9860222b4f05075d68856d89afa5_lout","branding":{"id":"19","key":"ed","name":"USH | Déploiement eRime","portalBaseUrl":"/servicedesk/customer/portal/19","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/19/15","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#226b94","headerLinkHoverBGColor":"#226b94","headerBadgeColor":"#226b94"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d75ad0b5-bc80-486e-9015-87628efbc5c3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMTZhNWYzMS05ZGFmLTRiMzQtODg0Ni02YmYwNTIwNWExNzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ3NWFkMGI1LWJjODAtNDg2ZS05MDE1LTg3NjI4ZWZiYzVjMyI6WyJyZWFkIl19LCJleHAiOjE2NTYzNTMwMDMsIm5iZiI6MTY1NjM1MjQwM30.R-ym70SfO608CamNY-9pLONrHnXAk28zXtR6dbvs52Y&client=a16a5f31-9daf-4b34-8846-6bf05205a177&mode=fit","logoId":"d75ad0b5-bc80-486e-9015-87628efbc5c3","isLogoAvailable":true,"helpCenterTitle":"Bienvenue sur le portail du Support Informatique de la DNSI de l'USH","sharedPortalName":"Portail support informatique","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fr-FR":{"helpCenterTitle":"Bienvenue sur le portail du Support Informatique de la DNSI de l'USH","sharedPortalName":"Portail support informatique","localeDisplayName":"français (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"fr-FR","userLanguageTag":"fr-FR","portalThemeColor":"#c63c30","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"19","key":"ed","projectId":10077,"serviceDeskId":19,"name":"USH | Déploiement eRime","description":"Bienvenue ! Vous pouvez soumettre une demande pour eRime déploiement à l'aide des options proposées.","portalBaseUrl":"/servicedesk/customer/portal/19","onlyPortal":false,"reqTypes":[{"id":"10366","name":"Créer un bug","descriptionHtml":"","callToAction":"Créer un bug","introHtml":"Décrivez-nous votre problème.","icon":10303,"iconUrl":"https://ush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[27],"key":""},{"id":"10368","name":"Inscription Bailleur","descriptionHtml":"Vous souhaitez initier la mise en place d'eRime dans votre organisme? Complétez ce formulaire et nous vous recontacterons prochainement. \nInformation importante : les inscriptions sont individuelles. (un formulaire/stagiaire)","callToAction":"Inscription Bailleur","introHtml":"Vous souhaitez initier la mise en place d'eRime dans votre organisme? Complétez ce formulaire et nous vous recontacterons prochainement.","icon":10582,"iconUrl":"https://ush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10582","groups":[27],"key":""},{"id":"10382","name":"Inscription DDT","descriptionHtml":"","callToAction":"Inscription DDT","introHtml":"Vous souhaitez initier la mise en place d'eRime dans votre organisme ? Complétez ce formulaire et nous vous recontacterons prochainement. \nInformation importante : les inscriptions sont individuelles. (un formulaire/stagiaire)","icon":10315,"iconUrl":"https://ush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10315","groups":[27],"key":""},{"id":"10372","name":"Inscription EPCI","descriptionHtml":"Inscription à la formation eRime profil EPCI","callToAction":"Inscription EPCI","introHtml":"Vous souhaitez initier la mise en place d'eRime dans votre organisme ? Complétez ce formulaire et nous vous recontacterons prochainement. \nInformation importante : les inscriptions sont individuelles. (un formulaire/stagiaire)","icon":10311,"iconUrl":"https://ush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10311","groups":[27],"key":""},{"id":"10367","name":"Suggérer une nouvelle fonctionnalité/une amélioration","descriptionHtml":"","callToAction":"Suggérer une nouvelle fonctionnalité/une amélioration","introHtml":"Suggérez-nous votre idée pour une nouvelle fonctionnalité ou une amélioration.","icon":10322,"iconUrl":"https://ush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[27],"key":""},{"id":"10364","name":"Support technique","descriptionHtml":"","callToAction":"Support technique","introHtml":"Vous avez besoin d'aide pour installer, configurer ou pour résoudre un problème ? Sélectionnez cet élément pour demander de l'assistance.","icon":10580,"iconUrl":"https://ush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10580","groups":[27],"key":""},{"id":"10369","name":"TEST WF","descriptionHtml":"","callToAction":"TEST WF","introHtml":"","icon":10321,"iconUrl":"https://ush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[],"key":""}],"reqGroups":[{"id":27,"name":"Général"}],"orderMapping":{"27":[10364,10366,10367,10368,10372,10382]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":19,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CDSERIME","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"français (France)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true},"reqCreate":{"id":10372,"projectId":10077,"form":{"name":"Inscription EPCI","descriptionHtml":"Inscription à la formation eRime profil EPCI","callToAction":"Inscription EPCI","intro":"Vous souhaitez initier la mise en place d'eRime dans votre organisme ? Complétez ce formulaire et nous vous recontacterons prochainement.\n\nInformation importante : les inscriptions sont individuelles. (un formulaire/stagiaire)","instructions":"Inscription à la formation eRime profil EPCI","icon":10311,"iconUrl":"https://ush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10311","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Envoyer la confirmation par courrier électronique à","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Nom","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_10362","fieldConfigId":"10539","label":"Prénom","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","fieldId":"customfield_10368","fieldConfigId":"10545","label":"Date formation validée","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"11384","label":"14 mars","selected":false,"children":[]},{"value":"11378","label":"11 avril","selected":false,"children":[]},{"value":"11379","label":"22 avril","selected":false,"children":[]},{"value":"11380","label":"23 mai","selected":false,"children":[]},{"value":"11381","label":"13 juin","selected":false,"children":[]},{"value":"11387","label":"27 juin (matin) - DDT","selected":false,"children":[]},{"value":"11388","label":"5 juillet (matin) - DDT","selected":false,"children":[]},{"value":"11395","label":"5 juillet (après-midi) EPCI","selected":false,"children":[]},{"value":"11389","label":"13 septembre (matin)","selected":false,"children":[]},{"value":"11390","label":"15 septembre (matin)","selected":false,"children":[]},{"value":"11382","label":"10 octobre","selected":false,"children":[]},{"value":"11383","label":"7 novembre","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"checkbox","fieldId":"customfield_10365","fieldConfigId":"10542","label":"Horaire de la formation","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"11376","label":"Matin","selected":false,"children":[]},{"value":"11377","label":"Après-midi","selected":false,"children":[]}]},{"fieldType":"text","fieldId":"customfield_10363","fieldConfigId":"10540","label":"Nb tickets","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[]},{"fieldType":"select","fieldId":"priority","fieldConfigId":"","label":"Priorité","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Très haute","selected":false,"children":[]},{"value":"2","label":"Haute","selected":true,"children":[]},{"value":"3","label":"Moyenne","selected":false,"children":[]},{"value":"4","label":"Basse","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/19/create/10372","requestValidateBaseUrl":"/servicedesk/customer/portal/19/validate/10372","calendarParams":{"firstDay":1,"date":"2022-06-27T19:53:23+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMTZhNWYzMS05ZGFmLTRiMzQtODg0Ni02YmYwNTIwNWExNzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA3NyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2NTYzNTM2MDMsIm5iZiI6MTY1NjM1MjQwM30.GyUNUYNs3n7g-d0drDcDfvsler8Oq0yQFdJRR49VKcI","targetCollection":"upload-project-10077","endpointUrl":"https://api.media.atlassian.com","clientId":"a16a5f31-9daf-4b34-8846-6bf05205a177","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":4,"updated":"2022-06-07T15:28:43.620734Z","publish":{"jira":{"newIssueIssueTypeIds":[],"newIssueRequestTypeIds":[],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[10372],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":4,"name":"Formulaire inscripition des EPCI","submit":{"lock":false,"pdf":false}},"layout":[{"version":1,"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":43},"localId":"cfdc997e-8abb-4da4-ac02-9b0ba70988fe"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":44},"localId":"432064a7-3c2c-4021-a051-387acaffee8a"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":45},"localId":"75f5c8f6-67f6-4aff-b6e8-9177d8785817"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":46},"localId":"9c80c6d2-e543-49ea-92fa-a968d85f1e16"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":47},"localId":"817b0daf-ab07-472c-90c3-30e27ef4e504"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"45":{"type":"ts","label":"Nom de votre structure","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"44":{"type":"cd","label":"Date de formation souhaitée","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Mardi 5 juillet après-midi","other":false},{"id":"2","label":"Mardi 13 septembre matin","other":false}],"questionKey":""},"46":{"type":"ts","label":"Fonction","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"43":{"type":"te","label":"Adresse e-mail","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"47":{"type":"pg","label":"Commentaire","description":"","validation":{"rq":false},"choices":[],"questionKey":""}}}},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":4,"updated":"2022-06-07T15:28:43.620734Z","publish":{"jira":{"newIssueIssueTypeIds":[],"newIssueRequestTypeIds":[],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[10372],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":4,"name":"Formulaire inscripition des EPCI","submit":{"lock":false,"pdf":false}},"layout":[{"version":1,"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":43},"localId":"cfdc997e-8abb-4da4-ac02-9b0ba70988fe"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":44},"localId":"432064a7-3c2c-4021-a051-387acaffee8a"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":45},"localId":"75f5c8f6-67f6-4aff-b6e8-9177d8785817"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":46},"localId":"9c80c6d2-e543-49ea-92fa-a968d85f1e16"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":47},"localId":"817b0daf-ab07-472c-90c3-30e27ef4e504"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"45":{"type":"ts","label":"Nom de votre structure","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"44":{"type":"cd","label":"Date de formation souhaitée","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Mardi 5 juillet après-midi","other":false},{"id":"2","label":"Mardi 13 septembre matin","other":false}],"questionKey":""},"46":{"type":"ts","label":"Fonction","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"43":{"type":"te","label":"Adresse e-mail","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"47":{"type":"pg","label":"Commentaire","description":"","validation":{"rq":false},"choices":[],"questionKey":""}}}},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}