Bienvenue sur le portail du support informatique de l'USH adressé aux bailleurs adhérents. Enregistrez votre demande de service à partir des formulaires ci-dessous.
Connexion des adhérents aux Site de l'Union et Congrès Hlm
Accompagnement dans la création de comptes et la connexion des adhérents aux application Site de l'Union et Congrès Hlm
Les champs obligatoires sont marqués d'un astérisque*
{"xsrfToken":"2509d0d5cb8813a64f26d4e25b2fb03def76bc8e_lout","branding":{"id":"12","key":"cdse","name":"USH | Support aux bailleurs","portalBaseUrl":"/servicedesk/customer/portal/12","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/12/11","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#004987","headerLinkHoverBGColor":"#004987","headerBadgeColor":"#004987"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d75ad0b5-bc80-486e-9015-87628efbc5c3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMTZhNWYzMS05ZGFmLTRiMzQtODg0Ni02YmYwNTIwNWExNzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ3NWFkMGI1LWJjODAtNDg2ZS05MDE1LTg3NjI4ZWZiYzVjMyI6WyJyZWFkIl19LCJleHAiOjE3NTIxMDE4NDAsIm5iZiI6MTc1MjEwMTI0MH0.uYRhEbHHIjQPI4S7CL7GWp5_xzGBzWZMdZH1jGSUm28&client=a16a5f31-9daf-4b34-8846-6bf05205a177&mode=fit","logoId":"d75ad0b5-bc80-486e-9015-87628efbc5c3","isLogoAvailable":true,"helpCenterTitle":"Bienvenue sur le portail du Support Informatique de la DNSI de l'USH","sharedPortalName":"Portail support informatique","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fr-FR":{"helpCenterTitle":"Bienvenue sur le portail du Support Informatique de la DNSI de l'USH","sharedPortalName":"Portail support informatique","localeDisplayName":"français (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"fr-FR","userLanguageTag":"fr-FR","portalThemeColor":"#c63c30","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"12","key":"cdse","projectId":10014,"serviceDeskId":12,"name":"USH | Support aux bailleurs","description":"<p>Bienvenue sur le portail du support informatique de l'USH adressé aux bailleurs adhérents. Enregistrez votre demande de service à partir des formulaires ci-dessous.</p>","portalBaseUrl":"/servicedesk/customer/portal/12","reqTypes":[{"id":"10434","name":"Connexion des adhérents aux Site de l'Union et Congrès Hlm","descriptionHtml":"","callToAction":"Connexion des adhérents aux Site de l'Union et Congrès Hlm","introHtml":"<p>Accompagnement dans la création de comptes et la connexion des adhérents aux application Site de l'Union et Congrès Hlm</p>","icon":10629,"iconUrl":"https://ush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10629","groups":[12],"key":""},{"id":"10398","name":"Demandes Bienveo","descriptionHtml":"","callToAction":"Demandes Bienveo","introHtml":"<p>Votre support sur l'application Bienveo</p>","icon":10590,"iconUrl":"https://ush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10590","groups":[12],"key":""},{"id":"10449","name":"Demandes sur QuartiersPlus","descriptionHtml":"","callToAction":"Demandes sur QuartiersPlus","introHtml":"<p>Votre support pour l'application QuartiersPlus.</p>","icon":10610,"iconUrl":"https://ush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10610","groups":[12],"key":""},{"id":"10430","name":"Démarrer sur Bienveo","descriptionHtml":"","callToAction":"Démarrer sur Bienveo","introHtml":"<p>Publiez rapidement vos offres disponible sur Bienveo</p>","icon":10590,"iconUrl":"https://ush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10590","groups":[12],"key":""},{"id":"10378","name":"Déployer ORFI","descriptionHtml":"","callToAction":"Déployer ORFI","introHtml":"<p>Déployez l'application de recueil des incivilités dans votre organisme</p>","icon":10586,"iconUrl":"https://ush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10586","groups":[12],"key":""},{"id":"10130","name":"Réaliser une demande de support","descriptionHtml":"","callToAction":"Réaliser une demande de support","introHtml":"<p>Votre demande concerne un accès aux Services numériques de l'USH ou une anomalie rencontrée.</p>","icon":10315,"iconUrl":"https://ush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10315","groups":[12],"key":""},{"id":"10129","name":"Créer un problème","descriptionHtml":"","callToAction":"Créer un problème","introHtml":"<p>Créez un problème pour trouver la cause d'un ou de plusieurs incidents.</p>","icon":10303,"iconUrl":"https://ush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[],"key":""},{"id":"10132","name":"Remonter un incident","descriptionHtml":"","callToAction":"Remonter un incident","introHtml":"<p>Vous rencontrez des difficultés ? Remontez l'incident ici.</p>","icon":10308,"iconUrl":"https://ush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10308","groups":[],"key":""},{"id":"10546","name":"Remonter un problème système","descriptionHtml":"","callToAction":"Remonter un problème système","introHtml":"<p>Faites-nous part de tout problème, et nous nous efforcerons de le résoudre rapidement.</p>","icon":10308,"iconUrl":"https://ush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10308","groups":[],"key":""},{"id":"10450","name":"test","descriptionHtml":"","callToAction":"test","introHtml":"","icon":10321,"iconUrl":"https://ush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[],"key":""},{"id":"10133","name":"Widget","descriptionHtml":"","callToAction":"Widget","introHtml":"<p>Renseigner votre demande en cliquant sur cette option.</p>","icon":10307,"iconUrl":"https://ush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10307","groups":[],"key":""}],"reqGroups":[{"id":12,"name":"Général"}],"orderMapping":{"12":[10434,10449,10378,10430,10398,10130]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":12,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CBA","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"français (France)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMTZhNWYzMS05ZGFmLTRiMzQtODg0Ni02YmYwNTIwNWExNzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTIxMDI0NDAsIm5iZiI6MTc1MjEwMTI0MH0.nDspIVTmY7oLFI8-XeVh_dN1LZdLrwTKKAxwlSgKzdg","targetCollection":"upload-project-10014","endpointUrl":"https://api.media.atlassian.com","clientId":"a16a5f31-9daf-4b34-8846-6bf05205a177","tokenDurationInMins":20}},"reqCreate":{"id":10434,"projectId":10014,"issueType":{"id":"10434","name":"Connexion des adhérents aux Site de l'Union et Congrès Hlm"},"form":{"name":"Connexion des adhérents aux Site de l'Union et Congrès Hlm","descriptionHtml":"","callToAction":"Connexion des adhérents aux Site de l'Union et Congrès Hlm","intro":"<p>Accompagnement dans la création de comptes et la connexion des adhérents aux application Site de l'Union et Congrès Hlm</p>","instructions":"","icon":10629,"iconUrl":"https://ush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10629","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Envoyer la confirmation par e-mail à","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10286","fieldConfigId":"10425","label":"Vos nom et prénom","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10472","fieldConfigId":"10671","label":"Votre numéro de téléphone (pour vous assister uniquement)","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Votre organisme","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Votre demande","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10230","fieldConfigId":"10355","label":"Application concernée","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"11208","label":"Site de l'Union (union-habitat.org)","selected":false,"children":[]},{"value":"12319","label":"Congrès Hlm","selected":false,"children":[]},{"value":"11204","label":"Annuaire Hlm","selected":false,"children":[]},{"value":"11206","label":"QuartiersPlus","selected":false,"children":[]},{"value":"11391","label":"eRime","selected":false,"children":[]},{"value":"11205","label":"ORFI","selected":false,"children":[]},{"value":"11209","label":"Bienveo","selected":false,"children":[]},{"value":"11207","label":"Espace collaboratif","selected":false,"children":[]},{"value":"11441","label":"Outils d'enquêtes","selected":false,"children":[]},{"value":"11012","label":"Autres","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10229","fieldConfigId":"10354","label":"Typologie de ticket","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"12385","label":"Gestion des utilisateurs","selected":false,"children":[]},{"value":"11003","label":"Incident / bug","selected":false,"children":[]},{"value":"12386","label":"Accompagnement utilisation","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10233","fieldConfigId":"10358","label":"Catégorie opérationnelle","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"11035","label":"Site Institutionnel","selected":false,"children":[]},{"value":"11036","label":"ORFI","selected":false,"children":[]},{"value":"11032","label":"Bienveo","selected":false,"children":[]},{"value":"11358","label":"eRime","selected":false,"children":[]},{"value":"11199","label":"QuartiersPlus","selected":false,"children":[]},{"value":"11038","label":"HLM recrutent","selected":false,"children":[]},{"value":"11025","label":"OLD - Gestion des utilisateurs","selected":false,"children":[]},{"value":"11052","label":"Sites ESH-OPH-COOP-AR","selected":false,"children":[]},{"value":"11029","label":"Divers","selected":false,"children":[]},{"value":"11030","label":"CRM - Hors identité","selected":false,"children":[]},{"value":"11031","label":"Enquêtes - Evénements","selected":false,"children":[]},{"value":"11033","label":"Espaces Collaboratifs","selected":false,"children":[]},{"value":"11801","label":"Onboarding ORFI","selected":false,"children":[]},{"value":"11040","label":"Congrès - lomitko","selected":false,"children":[]},{"value":"11780","label":"OneDrive/Teams/Sharepoint","selected":false,"children":[]},{"value":"11842","label":"Applications DAF - RH - Interne","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priorité","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Très haute","selected":false,"children":[]},{"value":"2","label":"Haute","selected":true,"children":[]},{"value":"3","label":"Moyenne","selected":false,"children":[]},{"value":"4","label":"Basse","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/12/create/10434","requestValidateBaseUrl":"/servicedesk/customer/portal/12/validate/10434","calendarParams":{"firstDay":1,"date":"2025-07-10T00:47:22+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMTZhNWYzMS05ZGFmLTRiMzQtODg0Ni02YmYwNTIwNWExNzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTIxMDI0NDIsIm5iZiI6MTc1MjEwMTI0Mn0.9AvYZ9PRqqcJLVkSf4NR9dYyJ0GGsx0oqANxMe-T_dM","targetCollection":"upload-project-10014","endpointUrl":"https://api.media.atlassian.com","clientId":"a16a5f31-9daf-4b34-8846-6bf05205a177","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":11,"updated":"2025-04-24T10:37:57.525959149Z","publish":{"jira":{"submitOnCreate":false,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[10434],"submitOnCreate":false,"validateOnCreate":true}},"design":{"settings":{"templateId":11,"name":"Création de compte / connexion adhérent","submit":{"lock":false,"pdf":false},"templateFormUuid":"70d117d3-3062-4ee6-b08c-63f61ad4bc5e"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"be3d66ed-eada-453e-819d-73bb3a9fb3a8"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"ec3798db-257d-4fed-ac73-b503b3ff9e78"},"content":[{"type":"text","text":"Vote organisme est adhérent aux fédérations de l’USH, cliquez sur le lien suivant pour créer votre compte USH."}]},{"type":"paragraph","attrs":{"localId":"4629931f-9f33-451b-8b1d-86bde008e173"},"content":[]},{"type":"blockCard","attrs":{"url":"https://creation-mon-compte.union-habitat.org/"}},{"type":"paragraph","attrs":{"localId":"4629931f-9f33-451b-8b1d-86bde008e173"},"content":[{"type":"text","text":" "}]},{"type":"paragraph","content":[{"type":"text","text":"Pour les autres natures d’organismes, "},{"type":"text","text":"cliquez ici.","marks":[{"type":"link","attrs":{"href":"https://ush.atlassian.net/servicedesk/customer/portal/12/group/12/create/10130"}}]}],"attrs":{"localId":"eba6a7fe-8239-4e9d-ba1e-7a4be740ff3f"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"84503994-f25c-4ae7-bb44-cfd69f090980"},"content":[{"type":"text","text":"Cliquez sur ce lien pour "},{"type":"text","text":"réinitialiser votre mot de passe","marks":[{"type":"link","attrs":{"href":"http://motdepasse.union-habitat.org"}}]},{"type":"text","text":" "}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":4},"layout":"default","localId":"df59460e-7fd6-4495-909b-577eee67ed78"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"660cdec0-8742-4549-a2ad-20c34f1c2ae7"},"content":[{"type":"text","text":"Nous sommes ravis d’avoir pu vous accompagner dans la résolution de cette difficulté de connexion."}]},{"type":"paragraph","content":[]}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"3e5d9d0b-1cc2-485a-bd21-a99e0a6bb990"},"content":[{"type":"text","text":"L'équipe support de la DNSI va prendre contact avec vous dans les 24h."}]},{"type":"paragraph","content":[]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":6},"layout":"default","localId":"db990a50-0e23-4667-b02c-d0c5699ee874"}}]}],"conditions":{"23":{"t":"sh","i":{"co":{"cIds":{"4":["2"]}}},"o":{"sIds":["4"]}},"15":{"t":"sh","i":{"co":{"cIds":{"1":["1"]}}},"o":{"sIds":["1"]}},"5":{"t":"sh","i":{"co":{"cIds":{"4":["1"]}}},"o":{"sIds":["3"]}},"2":{"t":"sh","i":{"co":{"cIds":{"1":["2"]}}},"o":{"sIds":["2"]}},"7":{"t":"sh","i":{"co":{"cIds":{"4":["2"]}}},"o":{"sIds":["5"]}}},"sections":{"4":{"name":"Support connexion not OK","conditions":["23","2"]},"5":{"conditions":["7","2"]},"1":{"name":"Création de compte","conditions":["15"]},"2":{"name":"Support connexion","conditions":["2"]},"3":{"name":"Support connexion OK","conditions":["5","2"]}},"questions":{"1":{"type":"cd","label":" Quel est l'objet de votre demande ? ","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Je souhaite obtenir un identifiant","other":false},{"id":"2","label":"J'ai un identifiant mais je n'arrive pas à me connecter","other":false},{"id":"3","label":"J'inscris des congressistes de différentes entités","other":false}],"questionKey":""},"4":{"type":"cd","label":"La réinitialisation du mot de passe a-t-elle fonctionné ?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Oui","other":false},{"id":"2","label":"Non","other":false}],"questionKey":""},"6":{"type":"rt","label":"Vos commentaires additionnels","description":"Indiquez ici le message d'erreur rencontré, la page web qui vous bloque...","validation":{"rq":false},"questionKey":""}}},"uuid":"70d117d3-3062-4ee6-b08c-63f61ad4bc5e"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":11,"updated":"2025-04-24T10:37:57.525959149Z","publish":{"jira":{"submitOnCreate":false,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[10434],"submitOnCreate":false,"validateOnCreate":true}},"design":{"settings":{"templateId":11,"name":"Création de compte / connexion adhérent","submit":{"lock":false,"pdf":false},"templateFormUuid":"70d117d3-3062-4ee6-b08c-63f61ad4bc5e"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"be3d66ed-eada-453e-819d-73bb3a9fb3a8"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"ec3798db-257d-4fed-ac73-b503b3ff9e78"},"content":[{"type":"text","text":"Vote organisme est adhérent aux fédérations de l’USH, cliquez sur le lien suivant pour créer votre compte USH."}]},{"type":"paragraph","attrs":{"localId":"4629931f-9f33-451b-8b1d-86bde008e173"},"content":[]},{"type":"blockCard","attrs":{"url":"https://creation-mon-compte.union-habitat.org/"}},{"type":"paragraph","attrs":{"localId":"4629931f-9f33-451b-8b1d-86bde008e173"},"content":[{"type":"text","text":" "}]},{"type":"paragraph","content":[{"type":"text","text":"Pour les autres natures d’organismes, "},{"type":"text","text":"cliquez ici.","marks":[{"type":"link","attrs":{"href":"https://ush.atlassian.net/servicedesk/customer/portal/12/group/12/create/10130"}}]}],"attrs":{"localId":"eba6a7fe-8239-4e9d-ba1e-7a4be740ff3f"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"84503994-f25c-4ae7-bb44-cfd69f090980"},"content":[{"type":"text","text":"Cliquez sur ce lien pour "},{"type":"text","text":"réinitialiser votre mot de passe","marks":[{"type":"link","attrs":{"href":"http://motdepasse.union-habitat.org"}}]},{"type":"text","text":" "}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":4},"layout":"default","localId":"df59460e-7fd6-4495-909b-577eee67ed78"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"660cdec0-8742-4549-a2ad-20c34f1c2ae7"},"content":[{"type":"text","text":"Nous sommes ravis d’avoir pu vous accompagner dans la résolution de cette difficulté de connexion."}]},{"type":"paragraph","content":[]}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"3e5d9d0b-1cc2-485a-bd21-a99e0a6bb990"},"content":[{"type":"text","text":"L'équipe support de la DNSI va prendre contact avec vous dans les 24h."}]},{"type":"paragraph","content":[]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":6},"layout":"default","localId":"db990a50-0e23-4667-b02c-d0c5699ee874"}}]}],"conditions":{"23":{"t":"sh","i":{"co":{"cIds":{"4":["2"]}}},"o":{"sIds":["4"]}},"15":{"t":"sh","i":{"co":{"cIds":{"1":["1"]}}},"o":{"sIds":["1"]}},"5":{"t":"sh","i":{"co":{"cIds":{"4":["1"]}}},"o":{"sIds":["3"]}},"2":{"t":"sh","i":{"co":{"cIds":{"1":["2"]}}},"o":{"sIds":["2"]}},"7":{"t":"sh","i":{"co":{"cIds":{"4":["2"]}}},"o":{"sIds":["5"]}}},"sections":{"4":{"name":"Support connexion not OK","conditions":["23","2"]},"5":{"conditions":["7","2"]},"1":{"name":"Création de compte","conditions":["15"]},"2":{"name":"Support connexion","conditions":["2"]},"3":{"name":"Support connexion OK","conditions":["5","2"]}},"questions":{"1":{"type":"cd","label":" Quel est l'objet de votre demande ? ","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Je souhaite obtenir un identifiant","other":false},{"id":"2","label":"J'ai un identifiant mais je n'arrive pas à me connecter","other":false},{"id":"3","label":"J'inscris des congressistes de différentes entités","other":false}],"questionKey":""},"4":{"type":"cd","label":"La réinitialisation du mot de passe a-t-elle fonctionné ?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Oui","other":false},{"id":"2","label":"Non","other":false}],"questionKey":""},"6":{"type":"rt","label":"Vos commentaires additionnels","description":"Indiquez ici le message d'erreur rencontré, la page web qui vous bloque...","validation":{"rq":false},"questionKey":""}}},"uuid":"70d117d3-3062-4ee6-b08c-63f61ad4bc5e"},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}